Woman putting some things on a shelf


We understand the importance of exceptional customer service when it comes to owning a VIVLA home. Our community team is responsible for maintaining the highest standards in house maintenance and customer experience.
Meet our Community Team


Head of VIVLA Studio

Alejandra R. Moyron

Facility & Guest Experience Manager

Maria Rivero Alonso

Architect & Head of VIVLA Studio

María Sacristán Izcue


Claudia Solís

Customer Experience and Home Manager at VIVLA

Julia Peña Velasco

Customer Experience and Home Manager at VIVLA

Hassle Free

Fully managed

Don’t worry about a thing! We will fully manage your home so you only get to enjoy.

Internal cleaning
Laundry services
Accounting services
Care and maintenance


Owner Servicies

Want a full fridge when you get home? We’ll make it happen. Our concierge service will take care of you 24/7 for everything you need: hiring a nanny, driver, restaurant reservations, etc.. Our team is here to assist you with any requests.

car rental
restaurants reservations
boat rental
personal trainer
private chef


Feel at home experience

Find your personal belongings when you get home. When you leave we will keep all your things in a safe place for your next stay.


We help you with your reservations

As a VIVLA owner, you get to enjoy your holidays with absolute flexibility. VIVLA’s intelligent booking system guarantees equal access during high, mid and low season to all owners.

booking system

VIVLA App  — Always connected

Our app was designed to communicate with our ownsers in a  fast and effortless way.

With the app, owners can easily book stays or services, view all info about home, and stay up to date on recommendations from other owners, fostering a true sense of community.